Not specified (assumed to be hybrid or fully remote based on benefits).
Experience in customer service
Very good german language skills
Good french language skills
Miele is seeking a Backoffice Mitarbeiter to provide customer service support in German and French, focusing on inquiries related to products and services. The ideal candidate should have experience in customer service, excellent language skills, and proficiency in administrative tasks
Job Summary
You will be the first point of contact for all written inquiries from our valued customers in German and French.
Your main tasks include customer support, coordination of service appointments, and complaint handling.
Enjoy numerous benefits such as free fitness offers, home office options, and five weeks of vacation.
Matching Summary
Match Score: 85
Miele is seeking a Backoffice Mitarbeiter to provide customer service support in German and French, focusing on inquiries related to products and services. The ideal candidate should have experience in customer service, excellent language skills, and proficiency in administrative tasks.
Skills & Requirements
Must-have
Experience in customer service
Very good German language skills
Good French language skills
Good IT skills, ideally SAP experience
Nice-to-have
Service-oriented personality
Reliable and independent work style
Polished interpersonal skills
Key Requirements
Experience in customer service or internal service