Manager-technical Operations Center (toc)

2K

Bengaluru, India
Not specified; discretionary bonus available; bene...
**
24/7 operations team leadership
Incident management and response
Itil-based process optimization
** 2K is seeking a TOC Manager for their Bengaluru location to lead the Technical Operations Center, focusing on 24/7 monitoring, incident response, and operational readiness. The ideal candidate should have experience in managing operations teams, a strong background in service and problem management, and a commitment to continuous improvement. **

Job Summary

  • The role involves leading a global team to ensure stability, visibility, and action across all technical operations and infrastructure support.
  • Candidates must drive operational support for major product launches by ensuring playbooks, monitoring, and on-call coverage are fully prepared.
  • The company offers a creative culture with benefits including discretionary bonuses, medical insurance, gym reimbursement, and access to free games.

Matching Summary

Match Score: 75

** 2K is seeking a TOC Manager for their Bengaluru location to lead the Technical Operations Center, focusing on 24/7 monitoring, incident response, and operational readiness. The ideal candidate should have experience in managing operations teams, a strong background in service and problem management, and a commitment to continuous improvement. **

Salary

Not specified; Discretionary bonus available; Benefits include Provident fund contributions and medical insurance

Skills & Requirements

Must-have

  • 24/7 operations team leadership
  • Incident management and response
  • ITIL-based process optimization
  • Product launch readiness coordination
  • Operational tooling expertise

Nice-to-have

  • Bias toward automation and improvement
  • Strong communication under pressure
  • Team culture building skills
  • Data-driven trend analysis
  • Experience with live product events

Key Requirements

  • Experienced leader of 24/7 operations teams
  • Deep understanding of infrastructure operations
  • Proven success leading major product launches

Work Rights

Not specified

Tailored Resume

Cover Letter