Customer Service Representative

Destination Pet

Winston Salem, NC, United States
Base: $13.00 - $14.00ph; bonus/equity: tips; benef...
On-site
Fluent in human and hound
Juggling phones and customers
Answering phones with a smile
Destination Pet is seeking a Customer Service Representative in Winston Salem, NC, who is passionate about providing exceptional care to pets and their owners. The ideal candidate should possess strong customer service skills, multitasking abilities, and a love for pets

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents and their furry VIPs, answering phones, touring new clients, managing check-ins and check-outs, and handling cash and cards.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $13-$14.00/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative in Winston Salem, NC, who is passionate about providing exceptional care to pets and their owners. The ideal candidate should possess strong customer service skills, multitasking abilities, and a love for pets.

Salary

Base: $13.00 - $14.00/hour; Bonus/Equity: tips; Benefits: Telehealth, 401k, Pet Insurance

Skills & Requirements

Must-have

  • fluent in human and hound
  • juggling phones and customers
  • answering phones with a smile
  • handling cash and cards
  • responding to complaints with patience
  • keeping the lobby clean

Nice-to-have

  • concierge and chaos coordinator
  • elevate the love and lives of pet families
  • make every client feel like a VIP

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter