Patient Access Representative - Primary Care

Geisinger

Hazle Township, PA, United States
Front line patient support
Verify patient demographics
Interpret insurance responses
Geisinger’s Patient Access Representatives (PARs) are excellent communicators who handle patient inquiries every day — all while maintaining empathy, professionalism and providing a positive patient experience

Job Summary

  • Geisinger’s Patient Access Representatives (PARs) are excellent communicators who handle patient inquiries every day — all while maintaining empathy, professionalism and providing a positive patient experience.
  • Responsible for checking patients in for appointments and accurately verifying demographics, assuring all check-in procedures are completed and monitoring patient wait times.
  • Full benefits (health, dental and vision) starting on day one, up to $5,000 in tuition reimbursement per calendar year, and a 401(k) plan that includes automatic Geisinger contributions.

Matching Summary

Geisinger’s Patient Access Representatives (PARs) are excellent communicators who handle patient inquiries every day — all while maintaining empathy, professionalism and providing a positive patient experience.

Skills & Requirements

Must-have

  • Front line patient support
  • Verify patient demographics
  • Interpret insurance responses
  • Collect patient fees
  • Maintain patient confidentiality
  • HIPAA compliance

Nice-to-have

  • Excellent communication skills
  • Empathy and professionalism
  • Positive patient experience
  • Collaboration and cooperation

Key Requirements

  • High School Diploma or Equivalent (GED)
  • Minimum of 1 year related work experience
  • Clerical I skills
  • Communication skills
  • Customer Service skills
  • Office Politics And Confidentiality skills

Work Rights

Not specified

Tailored Resume

Cover Letter