Customer Service Representative

EML

Parramatta, Australia
Fully remote
Inbound and outbound calls
Claim administration duties
Microsoft office suite proficiency
EML is a leading Workers Compensation and Personal Injury Claims Management business focused on helping people get their lives back through ongoing support

Job Summary

  • EML is a leading Workers Compensation and Personal Injury Claims Management business focused on helping people get their lives back through ongoing support.
  • As a Customer Service Representative, you will play an integral part in helping make a positive impact on an injured worker’s life through calls and claim administration.
  • EML offers a diverse and collaborative team culture, flexibility to work from home, a corporate wellbeing program, and comprehensive learning and development opportunities.

Matching Summary

EML is a leading Workers Compensation and Personal Injury Claims Management business focused on helping people get their lives back through ongoing support.

Skills & Requirements

Must-have

  • inbound and outbound calls
  • claim administration duties
  • Microsoft Office Suite proficiency
  • solution focused mindset
  • handle and overcome challenges

Nice-to-have

  • high level of empathy
  • passionate about customer service
  • great listening skills
  • embrace change with confidence
  • learning and growing within business

Key Requirements

  • permanent position
  • work-from-home flexibility considered from month three

Work Rights

Not specified

Tailored Resume

Cover Letter