Availability Manager – Officer

STATE STREET

4 days onsite
Itil v4 / itsm based availability management
Snow itsm tool
Monitor and measure end-to-end availability
State Street is seeking an Availability Manager – Officer responsible for developing and implementing ITIL V4/ITSM-based strategies and processes to enhance IT availability management. The role is vital to supporting the company's digital transformation and involves collaboration across various technology functions

Job Summary

  • The IT Enterprise Availability Manager is responsible for developing the ITIL V4 / ITSM based Enterprise IT Availability Management Strategy, Governance Model, Processes, Transformation / Remediation Plan and associated controls.
  • This role involves utilizing the SNOW ITSM tool to monitor and measure end-to-end availability, preparing availability analysis and trends, and driving agreed-upon improvement plans.
  • State Street offers a collaborative environment where technology skills and innovation are valued, with opportunities to grow technical skills and solve real problems.

Matching Summary

Match Score: 85

State Street is seeking an Availability Manager – Officer responsible for developing and implementing ITIL V4/ITSM-based strategies and processes to enhance IT availability management. The role is vital to supporting the company's digital transformation and involves collaboration across various technology functions.

Skills & Requirements

Must-have

  • ITIL V4 / ITSM based Availability Management
  • SNOW ITSM tool
  • Monitor and measure end-to-end availability
  • Analyze availability trends
  • Drive improvement plans
  • Stakeholder management

Nice-to-have

  • Digital transformation
  • Advanced technologies
  • Collaborative environment
  • Problem-solving skills
  • Think tactically and strategically
  • Work across countries and regions

Key Requirements

  • Minimum 8 years of experience in Availability Management
  • ITIL Change Management Operations
  • Four days work from office

Work Rights

Not specified

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