Bids & Tenders And Customer Service Manager

AstraZeneca

Public procurement law compliance
Tender offer preparation and submission
Customer service team supervision
The role is accountable for preparing tender offers, signing contracts, and delivering them in full compliance with legal requirements

Job Summary

  • The role is accountable for preparing tender offers, signing contracts, and delivering them in full compliance with legal requirements.
  • This position oversees daily customer service operations to ensure high satisfaction while managing a team responsible for public procurement activities.
  • The successful candidate will lead the effective use of AI and digital platforms to streamline workflows and enable data-driven decision-making.

Matching Summary

The role is accountable for preparing tender offers, signing contracts, and delivering them in full compliance with legal requirements.

Skills & Requirements

Must-have

  • Public Procurement Law compliance
  • Tender offer preparation and submission
  • Customer service team supervision
  • Contract signing and delivery management
  • Process improvement initiatives like Lean or Six Sigma

Nice-to-have

  • AI and digital platform leadership
  • Data-driven decision-making capabilities
  • Strong problem-solving initiative
  • Inclusive team building skills
  • Fluent English and Polish language skills

Key Requirements

  • University degree in organization, management, finance, pharmacy or related field
  • At least 3 years independent experience in public procurement within pharmaceutical/medical industries
  • At least 2 years experience in Customer Service roles
  • At least 3 years experience in people development and team building
  • Fluent English and Polish language proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter