Experience in delivering exceptional customer service
Ability to articulate financial terms clearly
Availability for predetermined flexible roster
This role serves as the public face of CommBank, delivering seamless banking experiences to over 10 million customers
Job Summary
This role serves as the public face of CommBank, delivering seamless banking experiences to over 10 million customers.
The position involves having in-depth conversations with customers to support their overall banking needs including home loans and business banking.
Candidates will work in a Multi Channel Branch environment, providing face-to-face service before 1pm and remote support via telephone or digital channels after 1pm.
Matching Summary
This role serves as the public face of CommBank, delivering seamless banking experiences to over 10 million customers.
Skills & Requirements
Must-have
Experience in delivering exceptional customer service
Ability to articulate financial terms clearly
Availability for predetermined flexible roster
Nice-to-have
Interest in building a career with CommBank
Genuine interest in community service
Ability to work in busy retail environment
Key Requirements
Secondment/contract opportunity until Feb 2027
Prior experience in financial services, retail, or hospitality