Retention Manager

Jobgether

United Kingdom
On-site
Customer retention strategy ownership
Crm and retention team leadership
Data-driven digital environment experience
Jobgether is seeking a Retention Manager in the UK to lead customer retention strategies in a data-driven digital environment. The role focuses on developing a high-performing team and optimizing customer engagement through analytics, lifecycle marketing, and personalized experiences

Job Summary

  • This role involves taking ownership of customer retention strategy within a fast-paced, data-driven digital environment.
  • You will lead and develop a high-performing CRM and retention team to translate strategic direction into impactful initiatives.
  • The position offers a unique opportunity to influence revenue growth by improving engagement, reducing churn, and enhancing customer lifetime value.

Matching Summary

Match Score: 85

Jobgether is seeking a Retention Manager in the UK to lead customer retention strategies in a data-driven digital environment. The role focuses on developing a high-performing team and optimizing customer engagement through analytics, lifecycle marketing, and personalized experiences.

Skills & Requirements

Must-have

  • customer retention strategy ownership
  • CRM and retention team leadership
  • data-driven digital environment experience
  • automated journey design and optimization
  • lifecycle marketing expertise
  • cross-functional collaboration skills

Nice-to-have

  • strategic thinking in dynamic environments
  • turning insights into actionable initiatives
  • high-performing team development
  • impactful measurable initiative delivery

Key Requirements

  • Experience leading CRM and retention teams
  • Proven track record in lifecycle marketing
  • Strong analytical skills for data-driven decisions

Work Rights

Not specified

Tailored Resume

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