Customer Support Specialist Level 1 (l1) - Canada

Synthesishealth

Vancouver, Canada
On-site
First-level support
Technical inquiries
Troubleshooting issues
We’re a mission and values driven company with tremendous dedication to our customers

Job Summary

  • We’re a mission and values driven company with tremendous dedication to our customers.
  • As a Customer Support Specialist L1, you will be the first point of contact for customers seeking assistance with our Synthesis technology solutions and services.
  • Collaborate with the product and engineering teams to stay up to date on new product features, updates and enhancements.

Matching Summary

We’re a mission and values driven company with tremendous dedication to our customers.

Skills & Requirements

Must-have

  • first-level support
  • technical inquiries
  • troubleshooting issues
  • omni-channel options
  • customer support system

Nice-to-have

  • mission and values driven
  • highly motivated
  • detail-oriented
  • exceptional service
  • collaboration and commitment

Key Requirements

  • Level 1 support experience
  • Resolving within our SLA

Work Rights

Not specified

Tailored Resume

Cover Letter