As our IT Support Team Lead you'll be at the forefront of providing a seamless experience for all staff in the EU & APAC region
Job Summary
As our IT Support Team Lead you'll be at the forefront of providing a seamless experience for all staff in the EU & APAC region.
You’ll be responsible for leading comprehensive hardware and software management, mentoring the Ops Support team, and building strong relationships throughout the organization.
At GWI, you’ll find meaningful work, visible impact, and a culture that empowers you to do your best, with a package including time to recharge, health & wellbeing benefits, and career growth opportunities.
Matching Summary
As our IT Support Team Lead you'll be at the forefront of providing a seamless experience for all staff in the EU & APAC region.
Skills & Requirements
Must-have
hardware and software management
cybersecurity tools and best practices
supporting multiple OS versions
Identity Management Platforms
Google Workspace administration
automating repetitive tasks
Nice-to-have
player-coach role
trusted and reliable partner
collaborative mindset
proactive working style
think big
ask why
show respect
Key Requirements
Okta experience preferred
A+, Network+, ITIL, Google Workspace Administration certifications preferred