Specialist Customer Care

Barclays

Pune, India
Proven experience in business banking kyc/aml
Strong experience in international contact center
Excellent customer service experience
You will provide exceptional customer service while resolving complex customer needs

Job Summary

  • You will provide exceptional customer service while resolving complex customer needs.
  • Collaboration with teams across the bank is essential to align customer care processes.
  • You will identify areas for improvement and develop customer care procedures.

Matching Summary

You will provide exceptional customer service while resolving complex customer needs.

Skills & Requirements

Must-have

  • Proven experience in business banking KYC/AML
  • Strong experience in international contact center
  • Excellent customer service experience

Nice-to-have

  • Good influencing skills
  • Excellent communication and interpersonal skills

Key Requirements

  • Graduate in any discipline

Work Rights

Not specified

Tailored Resume

Cover Letter