Application Support Associate

JLL

Makati, Philippines
Fully remote
Yardi software/end user support
User administration and configuration
End user and system support
Responsible for user administration, configuration, and termination of users, including semiannual audits

Job Summary

  • Responsible for user administration, configuration, and termination of users, including semiannual audits.
  • Provide end-user and system support for software applications, escalating issues when applicable and collaborating with global clients.
  • Configure data, support business reporting requirements, and troubleshoot issues within the Yardi system and other JLL applications.

Matching Summary

Responsible for user administration, configuration, and termination of users, including semiannual audits.

Skills & Requirements

Must-have

  • Yardi software/end user support
  • User administration and configuration
  • End user and system support
  • Troubleshoot software issues
  • Customer service and satisfaction
  • Yardi Voyager 7s

Nice-to-have

  • Self-starter and organized
  • Team-oriented environment
  • Work with minimal supervision
  • French language fluency

Key Requirements

  • Bachelor's degree from accredited institution
  • 5+ years relevant/professional experience
  • Proficient in Yardi Voyager
  • Experience in financial software platforms
  • Fluency in English (speaking/writing)
  • Sound knowledge of Microsoft products suite

Work Rights

Not specified

Tailored Resume

Cover Letter