Customer Technical Services Manager

Ball

Bierne, France
On-site
Technical expertise to sales and manufacturing
Filling line trials at customer sites
Customer quality issue management
The role is responsible for providing comprehensive technical service and support to allocated customers, including those designated as Technical Key Account Manager accounts

Job Summary

  • The role is responsible for providing comprehensive technical service and support to allocated customers, including those designated as Technical Key Account Manager accounts.
  • Your key responsibilities include managing and leading CTS Engineers, providing comprehensive technical support to Ball BPE customers, and coordinating and executing filling line trials at customer sites.
  • Ball Corporation is an Equal Opportunity Employer and actively encourages applications from everybody, regardless of gender, age, ethnicity, faith, ability, or orientation.

Matching Summary

The role is responsible for providing comprehensive technical service and support to allocated customers, including those designated as Technical Key Account Manager accounts.

Skills & Requirements

Must-have

  • technical expertise to Sales and Manufacturing
  • filling line trials at customer sites
  • customer quality issue management
  • collaborate with internal teams
  • technical industry experience
  • customer services experience

Nice-to-have

  • strong analytical mindset
  • people-leadership skills
  • strong organizational and planning
  • excellent presentation skills
  • strong interpersonal skills
  • results-oriented mindset

Key Requirements

  • Technical training in Manufacturing or Quality
  • Experience in complaint management
  • Experience in project management
  • Fluent English and French

Work Rights

Not specified

Tailored Resume

Cover Letter