Customer Support Coordinator (level 2 Support) Tues-sat - Security Industry Required!

Interface Systems

Hybrid (in-office presence required on the 1st and 3rd wednesday of each month)
2 years of technical support experience
Expertise in security systems
Strong communication skills
Interface Systems is seeking a Customer Support Coordinator for their Security Technical Support team, focused on providing advanced technical support in a hybrid work environment. The ideal candidate should have a strong technical background in security systems and a commitment to delivering high-quality service outcomes

Job Summary

  • The Security Technical Support – Level 2 role is essential for delivering service success outcomes in complex security environments.
  • This position emphasizes proactive execution and drives first-time resolution through advanced technical support.
  • Candidates will collaborate with various stakeholders to ensure high service performance and technician success.

Matching Summary

Match Score: 85

Interface Systems is seeking a Customer Support Coordinator for their Security Technical Support team, focused on providing advanced technical support in a hybrid work environment. The ideal candidate should have a strong technical background in security systems and a commitment to delivering high-quality service outcomes.

Skills & Requirements

Must-have

  • 2 years of technical support experience
  • expertise in security systems
  • strong communication skills

Nice-to-have

  • proactive problem-solving skills
  • ability to work in fast-paced environments
  • team collaboration

Key Requirements

  • experience with Access Control systems
  • hands-on knowledge of CCTV/VMS
  • ability to prioritize service requests

Work Rights

Not specified

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