Customer Banking Specialist - Whitford (18.75hr/week)

Cbecustomersolutions

Whitford, , Australia
Customer transactional needs
Financial health checks
Personal loan applications
Deliver a seamless banking experience for over 10 million personal and small business customers

Job Summary

  • Deliver a seamless banking experience for over 10 million personal and small business customers.
  • Work collaboratively to deliver outstanding outcomes for every customer, understanding their needs and referring them to specialists.
  • Engage with customers through meaningful conversations, in-branch technology assistance, and proactive outreach for financial health checks.

Matching Summary

Deliver a seamless banking experience for over 10 million personal and small business customers.

Skills & Requirements

Must-have

  • customer transactional needs
  • Financial Health Checks
  • personal loan applications
  • credit card applications
  • reconciling transactions
  • capturing customer feedback

Nice-to-have

  • passion for service excellence
  • working independently
  • seeing the big picture
  • holistic solutions
  • community events participation

Key Requirements

  • Availability for predetermined roster
  • Ability to ask the right questions
  • Act with integrity
  • Place the customer at the centre
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter