Customer Banking Specialist - Bridgetown

Crystallakebank

Bridgetown, Australia
Not specified; not specified; not specified
Predetermined schedule, monday - friday, 8:30 am - 4:51 pm (not specified if hybrid or onsite).
Full-time availability monday to friday
Roster coverage tuesday thursday contact center
Face-to-face retail branch service capability
Crystallakebank is seeking a full-time Customer Banking Specialist for their Bridgetown Multi-Channel branch, where the candidate will assist customers with banking transactions both face-to-face and via digital channels. The role emphasizes outstanding customer service, problem-solving skills, and the ability to adapt in a collaborative environment

Job Summary

  • The role involves a hybrid schedule assisting customers via telephone or digital channels on Tuesdays and Thursdays while providing face-to-face retail services on Mondays, Wednesdays, and Fridays.
  • Employees will process applications for personal loans and credit cards while conducting financial health checks to assess customer needs.
  • The company offers continuous training and development to support career aspirations within the Commonwealth Bank Group.

Matching Summary

Match Score: 85

Crystallakebank is seeking a full-time Customer Banking Specialist for their Bridgetown Multi-Channel branch, where the candidate will assist customers with banking transactions both face-to-face and via digital channels. The role emphasizes outstanding customer service, problem-solving skills, and the ability to adapt in a collaborative environment.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Full-time availability Monday to Friday
  • Roster coverage Tuesday Thursday contact center
  • Face-to-face retail branch service capability

Nice-to-have

  • Passion for outstanding customer service
  • Problem-solving attitude and curiosity
  • Ability to build personal connections

Key Requirements

  • Available for predetermined roster Monday to Friday
  • Strong communication and problem-solving skills
  • Willingness to learn new banking technologies

Work Rights

Not specified

Tailored Resume

Cover Letter