Roadside Assistance Customer Support Advisor (kingston- Fulltime) 2026

Concentrix

Kingston, Saint Andrew, Jamaica
Competitive salary; monthly performance incentives...
Full-time, onsite
Inbound call handling
Troubleshooting routine problems
Strong computer navigation skills
Concentrix is seeking a Roadside Assistance Customer Support Advisor to provide customer service support through inbound calls. The role is full-time, based in Kingston, Jamaica, and offers opportunities for career development and performance incentives

Job Summary

  • The role involves providing customer service support and resolving routine problems regarding client products or services via inbound calls.
  • Concentrix offers a diverse global organization with endless career opportunities, competitive salaries, and monthly performance incentives.
  • Candidates must demonstrate patience, strong communication skills, and the ability to maintain a professional tone in all customer interactions.

Matching Summary

Match Score: 85

Concentrix is seeking a Roadside Assistance Customer Support Advisor to provide customer service support through inbound calls. The role is full-time, based in Kingston, Jamaica, and offers opportunities for career development and performance incentives.

Salary

Competitive salary; Monthly performance incentives available; Inclusive perks and benefits

Skills & Requirements

Must-have

  • Inbound call handling
  • Troubleshooting routine problems
  • Strong computer navigation skills
  • Ability to work any 8-hour shift
  • Weekend availability required

Nice-to-have

  • BPO experience preferred
  • Passion for helping others
  • Creative problem solving
  • Team collaboration skills
  • Adaptability to fast-paced environment

Key Requirements

  • At least 3 CXC subjects including English and Math
  • Clean criminal background check
  • No specific BPO experience required but is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter