As Workplace and Reception Lead, you play a key role in the Corporate Services team ensuring a seamless, welcoming, and professional front of house experience aligned with JLL and client standards
Job Summary
As Workplace and Reception Lead, you play a key role in the Corporate Services team ensuring a seamless, welcoming, and professional front of house experience aligned with JLL and client standards.
You will manage reception operations including visitor management, conference room bookings, team performance, and facilities requests to enhance guest experience and operational efficiency.
JLL is committed to hiring talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong in a company that harnesses AI to accelerate meaningful connections.
Matching Summary
As Workplace and Reception Lead, you play a key role in the Corporate Services team ensuring a seamless, welcoming, and professional front of house experience aligned with JLL and client standards.
Skills & Requirements
Must-have
Customer service and guest management
Conference room booking management
Reception team leadership and coaching
Facilities management coordination
Front of house operations
Strong interpersonal communication skills
Nice-to-have
Collaborative team player
Creative problem-solving skills
Ability to work under pressure
High attention to detail
Excellent personal presentation
Key Requirements
Experience in financial/investment banking or 4-to-5-star hotel reception
Background check with no criminal history
Experience in front of house customer service roles
Familiarity with administrative and facility support tasks