Product Service Consultant

Caterpillar Inc.

Clayton, NC, US
$97,530.00 - $146,290.00; not specified; subject t...
Onsite
Technical support for dealers
Product problem management
Service engineering
Caterpillar Inc. is seeking a Product Service Consultant for their Building Construction Products Division in Clayton, NC. The role involves delivering technical support to Caterpillar's dealer network and improving customer satisfaction through effective problem-solving and service delivery

Job Summary

  • Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.
  • In this role, you will help solve customers’ toughest challenges by delivering world‑class product and technical support while serving as the primary point of contact for the Caterpillar Dealer network across North America for CWL and SWL products.
  • Caterpillar requires employees to work onsite in the office five days a week.

Matching Summary

Match Score: 85

Caterpillar Inc. is seeking a Product Service Consultant for their Building Construction Products Division in Clayton, NC. The role involves delivering technical support to Caterpillar's dealer network and improving customer satisfaction through effective problem-solving and service delivery.

Salary

$97,530.00 - $146,290.00; Not specified; Subject to plan eligibility, terms, and guidelines

Skills & Requirements

Must-have

  • Technical Support for Dealers
  • Product Problem Management
  • Service Engineering
  • Data Gathering & Analysis
  • Customer Focus
  • Technical Excellence

Nice-to-have

  • Voice of the Customer communication
  • Continuous Improvement engagement
  • New Product Introduction support
  • Service Excellence & Relationship Management

Key Requirements

  • Requires 5 days onsite work
  • No Visa Sponsorship

Work Rights

Not specified

Tailored Resume

Cover Letter