Associate Director, Crm Field Enablement And Change Management

Johnson & Johnson

Titusville, New Jersey, United States
Base: $137,000 - $237,750; bonus/equity: not speci...
**
Crm field enablement
Change management strategy
User interface design
** Johnson & Johnson is seeking an Associate Director for CRM Field Enablement and Change Management in Titusville, NJ. The role focuses on optimizing the integration of CRM solutions and enhancing user experience while leading change management and training initiatives. **

Job Summary

  • The Associate Director will optimize the integration of the next-generation CRM solution across various field enablement platforms, focusing on the holistic field user experience to simplify and maximize efficiency.
  • Responsibilities include leading the design and delivery of integrated user interfaces, setting product roadmaps, and partnering with training and development teams to support end-user change management.
  • The role requires at least 8 years of workforce experience, with 5 years in the pharmaceutical industry, and experience with CRM systems and solutions, with a BS degree required and a Master's degree preferred.

Matching Summary

Match Score: 75

** Johnson & Johnson is seeking an Associate Director for CRM Field Enablement and Change Management in Titusville, NJ. The role focuses on optimizing the integration of CRM solutions and enhancing user experience while leading change management and training initiatives. **

Salary

Base: $137,000 - $237,750; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life insurance, disability, retirement plan, savings plan, long-term incentive program, paid time off

Skills & Requirements

Must-have

  • CRM field enablement
  • Change management strategy
  • User interface design
  • Field commercial capabilities
  • Product roadmap development
  • AI-driven automation
  • Customer journey orchestration

Nice-to-have

  • Industry trends and end-user needs
  • Influence in matrixed organizations
  • AI use case translation
  • Vendor partnership management

Key Requirements

  • BS Degree required
  • 8+ years workforce experience
  • 5+ years pharmaceutical industry experience
  • CRM systems and solutions experience
  • Gathering user requirements
  • Designing and delivering training
  • Managing backlog/release plan

Work Rights

Not specified

Tailored Resume

Cover Letter