Desktop Support Technical Lead

Leidos

Lemoore, CA, US
Base: $30.00 - $34.00phly rate; bonus/equity: not ...
Onsite
Lift and carry 50 lbs
Work in confined spaces
Use basic hand tools
Leidos is seeking a Desktop Support Technical Lead for its operations in Lemoore, CA, focusing on supporting the Navy’s IT services program. The role involves providing direct desk-side support, troubleshooting IT devices, and ensuring customer satisfaction while adhering to service level requirements

Job Summary

  • The role supports the core backbone of the Navy-Marine Corps Intranet under the NGEN program.
  • Candidates must be able to lift 50 lbs, work in confined spaces, and utilize basic hand tools for rack mounting equipment.
  • The position requires managing customer tickets according to Service Level Requirements while providing direct desk-side support.

Matching Summary

Match Score: 85

Leidos is seeking a Desktop Support Technical Lead for its operations in Lemoore, CA, focusing on supporting the Navy’s IT services program. The role involves providing direct desk-side support, troubleshooting IT devices, and ensuring customer satisfaction while adhering to service level requirements.

Salary

Base: $30.00 - $34.00/hourly rate; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Lift and carry 50 lbs
  • Work in confined spaces
  • Use basic hand tools
  • Troubleshoot computer issues
  • Resolve printer hardware issues

Nice-to-have

  • Strong leadership skills
  • Self-motivated and self-directing
  • Ability to manage team work
  • Analytical thinking out of box
  • Effective communication with management

Key Requirements

  • US Citizen with DoD Secret Clearance
  • Valid DoD 8570 IAT Level II: Security+ certification
  • HS diploma with 4+ years relevant experience
  • Valid state driver's license required

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter