At Roche you can show up as yourself, embraced for the unique qualities you bring
Job Summary
At Roche you can show up as yourself, embraced for the unique qualities you bring.
As a Field Service Engineer, you are required to: Actively involve with the Senior Account Management Teams and participate in regular team meetings to capture and report all field activities undertaken, including all labour and travel incurred via CRM system.
Roche offers rewarding growth opportunities, a competitive remuneration package and a collaborative culture where people are united in purpose and will stretch you to be brave, speak up and think differently.
Matching Summary
At Roche you can show up as yourself, embraced for the unique qualities you bring.
Skills & Requirements
Must-have
Core Lab Instruments service
Molecular Diagnostics service
Tissue Diagnostics service
Sequencing service
Instrument troubleshooting
Instrument installation
Instrument preventative maintenance
Software and hardware modifications
Spare Part Management
Safety, Health, and Environmental policies
Nice-to-have
Multicultural environment
Customer empathy
High-performance culture
Collaborative culture
Open dialogue
Key Requirements
Tertiary degree in Electrical/Electronics or equivalent
Experience in field engineering / customer services