Patient Service Specialist - Hematology/oncology

Cleveland Clinic

Weston, Florida, US
Patient-centered healthcare
Front desk clerical support
Heart model
Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community

Job Summary

  • Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community.
  • In this role, you will provide front desk clerical support for Hematology/Oncology.
  • The Patient Service Specialist role is a great steppingstone to other careers within customer service and other departments with Cleveland Clinic.

Matching Summary

Patient Service Specialists deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community.

Skills & Requirements

Must-have

  • Patient-centered healthcare
  • Front desk clerical support
  • HEART model
  • Patient registration
  • Insurance verification
  • Co-pay collection
  • MyChart enrollment

Nice-to-have

  • Stellar patient experiences
  • Positive impacts in the community
  • Passionate and dedicated caregivers
  • Leading edge of technology

Key Requirements

  • High School Diploma or GED and two years of experience
  • Associate’s Degree and one year of experience
  • Bachelor’s Degree
  • Working knowledge of PC window applications
  • Ability to perform basic math
  • Excellent communication and organizational skills
  • Knowledge of medical terminology
  • Ability to type 30 WPM
  • Medical office system experience
  • Customer service experience in a medical setting

Work Rights

Not specified

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