North Carolina Department of Health and Human Services
Martin County, NC, US
Base: $39,244 - $68,679; bonus/equity: not specifi...
Not specified (potentially onsite based on call center setting)
High school diploma or ged
Two years related administrative experience
Data entry in acts system
The North Carolina Department of Health and Human Services is seeking a Level I Representative to work in their Child Support Services Section, focusing on customer support in a fast-paced call center environment. The position requires providing accurate information to callers and managing case records, with a preference for candidates with call center and customer service experience
Job Summary
The position is located within the Customer Support Call Center in Martin County, NC, handling a high volume of incoming calls daily.
Primary responsibilities include providing accurate case information, updating demographic records in the ACTS system, and explaining child support service timelines and fees.
The North Carolina Department of Health and Human Services offers comprehensive benefits including health insurance, retirement plans, and paid parental leave.
Matching Summary
Match Score: 75
The North Carolina Department of Health and Human Services is seeking a Level I Representative to work in their Child Support Services Section, focusing on customer support in a fast-paced call center environment. The position requires providing accurate information to callers and managing case records, with a preference for candidates with call center and customer service experience.
Salary
Base: $39,244 - $68,679; Bonus/Equity: Not specified; Benefits: Comprehensive health insurance, retirement plans, NCFlex program, paid vacation and sick leave