Creative Lead, In-house Agency

Citizens Bank

Westwood, MA, US
Base: $175,000-$200,000 py; bonus/equity: opportun...
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Creative vision and standards
Multidisciplinary creative team leadership
Workflow optimization and process design
** Citizens Bank is seeking a Creative Lead for its in-house agency, Greenhouse, to drive creative vision and operational excellence. The ideal candidate will blend creative and operational leadership to ensure high-quality work while fostering a collaborative team culture. **

Job Summary

  • The Creative Lead is the senior creative and operational leader for Citizens’ in-house agency, Greenhouse, setting creative vision and ensuring delivery of high-quality work.
  • Key responsibilities include leading creative vision, mentoring a multidisciplinary team, optimizing workflows, overseeing production, and fostering a collaborative culture.
  • The role champions modern creative tools and AI to improve speed, quality, and efficiency, acting as a trusted partner to senior stakeholders.

Matching Summary

Match Score: 75

** Citizens Bank is seeking a Creative Lead for its in-house agency, Greenhouse, to drive creative vision and operational excellence. The ideal candidate will blend creative and operational leadership to ensure high-quality work while fostering a collaborative team culture. **

Salary

Base: $175,000-$200,000 per year; Bonus/Equity: opportunity to earn an annual discretionary bonus; Benefits: comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more

Skills & Requirements

Must-have

  • Creative vision and standards
  • Multidisciplinary creative team leadership
  • Workflow optimization and process design
  • Production and delivery oversight
  • AI and modern creative tools

Nice-to-have

  • High-trust team culture
  • Cross-functional collaboration
  • Thoughtful experimentation
  • Bias for action

Key Requirements

  • Experience leading and scaling creative teams
  • Strong creative portfolio
  • Proven operational leadership
  • Experience navigating complex organizations
  • Fluency with modern creative tools and AI

Work Rights

Not specified

Tailored Resume

Cover Letter