Night Porter

Royal London

Nottingham, United Kingdom
Exceptional guest care
Hotel safety and security
Emergency procedures knowledge
Offer exceptional guest care at all times and collaborate with colleagues to elevate the overall guest experience

Job Summary

  • Offer exceptional guest care at all times and collaborate with colleagues to elevate the overall guest experience.
  • Maintain excellent knowledge of all emergency procedures and support with regular walks of the hotel to ensure safety and security.
  • Prepare the hotel for the next day, such as M&E and ambient breakfast set up, with particular attention to cleanliness and presentation.

Matching Summary

Offer exceptional guest care at all times and collaborate with colleagues to elevate the overall guest experience.

Skills & Requirements

Must-have

  • Exceptional guest care
  • Hotel safety and security
  • Emergency procedures knowledge
  • Cleanliness and presentation
  • Adherence to company policies

Nice-to-have

  • Genuine passion for guests
  • Positive approach to change
  • Pro-active hands-on approach
  • Friendly team player
  • Confident communicator

Key Requirements

  • Fulfilment of job skills checklist
  • Achieving agreed KPIs
  • Customer satisfaction scores

Work Rights

Not specified

Tailored Resume

Cover Letter