It Process Analyst Ii

Thermo Fisher Scientific UK

Not specified (assumed office-based due to "office job" description)
5+ years cmdb operational experience
Servicenow tool proficiency
Servicenow discovery for servers and networks
Thermo Fisher Scientific UK is seeking an IT Process Analyst II to join their Corporate Technology team. The ideal candidate will have significant experience in CMDB operations, particularly with the ServiceNow tool, and will be responsible for maintaining data quality and integrity in the configuration management database

Job Summary

  • The role is part of the Corporate Technology Technology Portfolio Governance Team focused on aligning technology investments with business objectives.
  • Responsibilities include maintaining CMDB data quality, managing Configuration Items, and driving auditing and reporting activities.
  • The position requires collaboration with CI owners and other IT processes like Incident, Change, and Problem management.

Matching Summary

Match Score: 85

Thermo Fisher Scientific UK is seeking an IT Process Analyst II to join their Corporate Technology team. The ideal candidate will have significant experience in CMDB operations, particularly with the ServiceNow tool, and will be responsible for maintaining data quality and integrity in the configuration management database.

Skills & Requirements

Must-have

  • 5+ years CMDB operational experience
  • ServiceNow tool proficiency
  • ServiceNow discovery for servers and networks
  • Data Reconciliation & IRE knowledge
  • ITIL framework understanding

Nice-to-have

  • Customer centric approach to support
  • Strong analytical and problem-solving skills
  • Excellent verbal and written communication
  • Ability to prioritize and multitask effectively

Key Requirements

  • Bachelor degree in Science or Engineering
  • ITIL Foundation Certification preferred
  • Certified ServiceNow Administrator preferred
  • CSDM Knowledge or Training preferred

Work Rights

Not specified

Tailored Resume

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