Old Dominion Freight Line is seeking a Customer Service Clerk for their Carlisle, PA location. The ideal candidate will provide exceptional service in a fast-paced environment, supporting both customers and team members
Job Summary
This role will successfully provide exceptional customer service duties in the service center, as well as support to other members of Old Dominion in a fast-paced high call volume environment.
Responsibilities include answering phones, responding to emails, providing rate quotes, status of shipments, and assisting customers with Bills of Lading.
Full-time members are eligible for great health benefits, a 401k retirement plan with company match, tuition reimbursement, and training and growth opportunities.
Matching Summary
Match Score: 85
Old Dominion Freight Line is seeking a Customer Service Clerk for their Carlisle, PA location. The ideal candidate will provide exceptional service in a fast-paced environment, supporting both customers and team members.
Skills & Requirements
Must-have
Answer phones and respond to emails
Provide rate quotes and sales bids
Respond to customer issues and questions
Scan documents into computer system
Nice-to-have
Commitment to keeping promises
Appreciation for company culture
Dynamic team environment
Innovative solutions
Key Requirements
1 year of customer service experience
High School diploma or equivalent preferred
Proficiency with Microsoft Office
Ability to handle multiple requests and priorities