Part-time Customer Service Representative (slf Call Center Operator)

Penn State

University Park, Pennsylvania, USA
Base: $15.00ph; bonus/equity: not specified; benef...
Hybrid
Customer service skills on telephone
Data entry
Use reference materials
Serve as the first-line point of contact for external stakeholders interested in reporting a Spotted Lantern Fly sighting and/or looking for additional information and resources

Job Summary

  • Serve as the first-line point of contact for external stakeholders interested in reporting a Spotted Lantern Fly sighting and/or looking for additional information and resources.
  • Maintaining the overall operation and professional image of the customer-focused call center.
  • Assist with any required reporting with the College SLF team, Pennsylvania Department of Agriculture, and/or United States Department of Agriculture.

Matching Summary

Serve as the first-line point of contact for external stakeholders interested in reporting a Spotted Lantern Fly sighting and/or looking for additional information and resources.

Salary

Base: $15.00/hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • customer service skills on telephone
  • data entry
  • use reference materials
  • provide information about SLF

Nice-to-have

  • professional image
  • customer-focused call center
  • reporting to stakeholders

Key Requirements

  • temporary part-time
  • remote work is not guaranteed
  • background check(s)

Work Rights

Not specified

Tailored Resume

Cover Letter