Contact Center Administrator (dms Admin)

Lexus Of Valencia / Lithia & Driveway

Medford, OR, US
Base: $19.25-$28.85ph; bonus/equity: not specified...
Fully remote
Detail-oriented with strong accuracy in data entry
Effective communication and active listening skills
Strong time management and organizational skills
Lexus Of Valencia / Lithia & Driveway is seeking a Contact Center Administrator (DMS Admin) to handle data processing related to service contracts and customer inquiries, emphasizing exceptional customer service. The position is remote-friendly and offers competitive pay and comprehensive benefits

Job Summary

  • The Contact Center Administrator is responsible for processing activations and cancellations of mechanical service contracts while demonstrating exceptional customer service.
  • Lithia & Driveway operates with a mission of 'Growth Powered by People' and values earning customers for life through an entrepreneurial culture.
  • The position offers competitive pay ranging from $19.25 to $28.85 per hour along with comprehensive benefits including medical, dental, vision, and a 401(k) plan.

Matching Summary

Match Score: 85

Lexus Of Valencia / Lithia & Driveway is seeking a Contact Center Administrator (DMS Admin) to handle data processing related to service contracts and customer inquiries, emphasizing exceptional customer service. The position is remote-friendly and offers competitive pay and comprehensive benefits.

Salary

Base: $19.25-$28.85/hr; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, PTO, 401(k), Employee Stock Purchase Plan

Skills & Requirements

Must-have

  • Detail-oriented with strong accuracy in data entry
  • Effective communication and active listening skills
  • Strong time management and organizational skills
  • Basic knowledge of accounting principles

Nice-to-have

  • Proficient in Excel software applications
  • Experience with ADP or Fabsoft systems
  • Team player with excellent customer service focus
  • Ability to complete special projects as assigned

Key Requirements

  • High school graduate or equivalent required
  • Must be 18 years or older
  • Drug-free workplace compliance required

Work Rights

Not specified

Tailored Resume

Cover Letter