Consultor Técnico Lpd Iii - Brazil & Mercosul

IDEXX Laboratories Inc

Brazil
Pcr, elisa, lateral flow product support
Equipment and software installation
Technical problem resolution
Provide product information, support, and training for PCR, ELISA, and Lateral Flow lines, understanding and conveying product value to clients and distributors

Job Summary

  • Provide product information, support, and training for PCR, ELISA, and Lateral Flow lines, understanding and conveying product value to clients and distributors.
  • Install and maintain equipment and software, resolve technical issues, and document interactions in SFDC, escalating trends or significant account issues to management.
  • Build, maintain, and strengthen client relationships through calls and visits, coordinating weekly schedules within the sales ecosystem and support functions.

Matching Summary

Provide product information, support, and training for PCR, ELISA, and Lateral Flow lines, understanding and conveying product value to clients and distributors.

Skills & Requirements

Must-have

  • PCR, ELISA, Lateral Flow product support
  • Equipment and software installation
  • Technical problem resolution
  • Customer relationship management
  • SFDC documentation

Nice-to-have

  • Positive and respectful work culture
  • Learning and discovery encouragement
  • Purposeful work driving improvements

Key Requirements

  • Veterinary Medicine degree or related field
  • Availability for travel (Brazil & Mercosul)
  • Valid CNH B
  • Experience in technical support
  • Lab experience with ELISA, PCR
  • Intermediate English and Spanish

Work Rights

Not specified

Tailored Resume

Cover Letter