Client Experience Coordinator

JLL

London, United Kingdom
Exceptional 5-star client service
Proactive service delivery
Experience curation and delight
This role combines workplace experience curation with high-touch client service, serving as the primary point of contact for all client interactions, vendor management, event coordination, and employee engagement initiatives

Job Summary

  • This role combines workplace experience curation with high-touch client service, serving as the primary point of contact for all client interactions, vendor management, event coordination, and employee engagement initiatives.
  • Community Hosts are the heart of our Workplace; They are experience curators, creating moments of delight and care through memorable, anticipatory and personalized human interactions.
  • JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.

Matching Summary

This role combines workplace experience curation with high-touch client service, serving as the primary point of contact for all client interactions, vendor management, event coordination, and employee engagement initiatives.

Skills & Requirements

Must-have

  • Exceptional 5-star client service
  • Proactive service delivery
  • Experience curation and delight
  • Vendor and supplier management
  • Event and meeting coordination
  • Health and safety compliance

Nice-to-have

  • Passionate about people and experiences
  • Anticipatory service mindset
  • Flexible and proactive in fast-paced environments
  • Strong team player
  • Professional discretion and confidentiality

Key Requirements

  • Minimum 3 years hospitality/co-working experience
  • Previous events experience strongly preferred
  • Fluent in English language – written and oral
  • Proficient in Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter