Customer Service Rep-australia

Kennametal

Brisbane, QLD, AU
On-site
3-5 years related working experience
Fluent in english communication
Proficient in microsoft office suite
The role manages the entire end-to-end order management chain including quotations, order entry, fulfillment, and invoicing

Job Summary

  • The role manages the entire end-to-end order management chain including quotations, order entry, fulfillment, and invoicing.
  • Candidates must act as a focal point for customers while collaborating with internal stakeholders like sales, supply chain, and finance.
  • The position requires proactive tracking of open orders to ensure on-time delivery and effective handling of customer complaints.

Matching Summary

The role manages the entire end-to-end order management chain including quotations, order entry, fulfillment, and invoicing.

Skills & Requirements

Must-have

  • 3-5 years related working experience
  • Fluent in English communication
  • Proficient in Microsoft Office suite

Nice-to-have

  • Basic mechanical or industrial technical knowledge
  • SAP system processing experience
  • Positive attitude with customer centric mindset

Key Requirements

  • Minimum 3-5 years of related work experience
  • Fluency in English language required
  • Experience with system processing software

Work Rights

Not specified

Tailored Resume

Cover Letter