Rtw Case Manager

466

Sydney, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
This role involves managing a portfolio of physical and psychological claims to help injured workers navigate their recovery journey

Job Summary

  • This role involves managing a portfolio of physical and psychological claims to help injured workers navigate their recovery journey.
  • The company fosters a learning culture that invests in employee development and offers flexibility to work from home up to three days per week.
  • Employees benefit from a corporate wellbeing program including discounted health insurance, gym membership, and access to an Employee Assistance Program.

Matching Summary

This role involves managing a portfolio of physical and psychological claims to help injured workers navigate their recovery journey.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Stakeholder liaison capabilities

Nice-to-have

  • Allied health or rehabilitation background
  • Empathetic and supportive approach
  • Strategic thinking for recovery planning

Key Requirements

  • Experience in allied health, rehabilitation, or disability support (advantageous)
  • Strong communication and active listening skills
  • Ability to build rapport and trust with diverse stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter