Customer Representative (german-speaking) - Iconic Motorcycle Brand

Concentrix

Lisbon, Portugal
Competitive salary; performance bonus available; f...
On-site
Fluent german language skills
Fluent english language skills b2
Passion for motorcycles and riding
Concentrix is seeking a German-speaking Customer Representative to join their team in Lisbon, Portugal. The role involves providing customer support for an iconic motorcycle brand, focusing on managing inquiries across various communication channels while fostering community engagement

Job Summary

  • This role involves managing inbound calls, real-time chat, email support, and social media interactions for an iconic motorcycle brand.
  • The company offers extensive free learning and leadership development programs with over 80% of managers promoted from within.
  • Candidates must be genuinely passionate about motorcycles, with active riders and enthusiasts strongly preferred.

Matching Summary

Match Score: 85

Concentrix is seeking a German-speaking Customer Representative to join their team in Lisbon, Portugal. The role involves providing customer support for an iconic motorcycle brand, focusing on managing inquiries across various communication channels while fostering community engagement.

Salary

Competitive salary; Performance bonus available; Full paid training included

Skills & Requirements

Must-have

  • Fluent German language skills
  • Fluent English language skills B2
  • Passion for motorcycles and riding
  • Strong computer and typing skills

Nice-to-have

  • Previous customer service center experience
  • Active motorcycle enthusiast background
  • Ability to explain complex concepts clearly
  • Tech-savvy with quick software learning ability

Key Requirements

  • German and English fluency required
  • Legal authorization to work in Portugal
  • High school diploma or equivalent implied

Work Rights

Must have legal authorization to work in Portugal

Tailored Resume

Cover Letter