Customer Service Represenative

Destination Pet

Base: $14.00 - $16.00ph; bonus/equity: tips; benef...
Not specified
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
Destination Pet is seeking a Customer Service Representative to join their pet-focused team at Posh Paw. The ideal candidate should have a passion for both pets and people, possess strong communication skills, and be comfortable in a dynamic, customer-oriented environment

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, touring clients, managing check-ins/outs, handling payments, and responding to complaints.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $14.00 - $16.00/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative to join their pet-focused team at Posh Paw. The ideal candidate should have a passion for both pets and people, possess strong communication skills, and be comfortable in a dynamic, customer-oriented environment.

Salary

Base: $14.00 - $16.00/hour; Bonus/Equity: tips; Benefits: Telehealth, 401k, Pet Insurance

Skills & Requirements

Must-have

  • answering phones with a smile
  • multi-tasking like a pro
  • handling cash and cards
  • keeping the lobby clean
  • people-person and pet-person

Nice-to-have

  • concierge skills
  • chaos coordinator
  • fluent in human and hound
  • charm of a customer service pro
  • heart of a dog mom or dad

Key Requirements

  • High school diploma or equivalent
  • 1+ year of customer service experience preferred
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter