You will play a mission‑critical role in ensuring high‑quality field execution that directly supports the Network Operations Center’s (NOC) availability, reliability, and restoration objectives
Job Summary
You will play a mission‑critical role in ensuring high‑quality field execution that directly supports the Network Operations Center’s (NOC) availability, reliability, and restoration objectives.
Establish and enforce governance standards, SOPs, and compliance controls across all field operations supporting the NOC.
Leverage NOC analytics, dashboards, and performance insights to drive proactive maintenance and reduce failure recurrence.
Matching Summary
You will play a mission‑critical role in ensuring high‑quality field execution that directly supports the Network Operations Center’s (NOC) availability, reliability, and restoration objectives.
Skills & Requirements
Must-have
Field governance and operational discipline
Incident lifecycle management
NOC availability and reliability
SLA and MTTR/MTBF monitoring
Vendor governance and audits
HSE, LOTO, and site access management
Nice-to-have
Proactive maintenance and failure reduction
Continuous improvement and operational excellence
Enhance technical depth and leadership
Key Requirements
6–9 years of experience in network service operations
Experience in KSA telecom market
Strong technical understanding of Fiber/FTTx, transmission systems, IP/MPLS, site power infrastructure, active network elements
Proven capability working with SLA frameworks, KPI dashboards, incident lifecycle governance