Retail Customer Service Officer

Australia Post

Esperance, Australia
Loaded casual rate $35.01 / hour increases to $37....
On-site
Customer sales and service transactions
Managing high value transactions
Handling cash, cheques, credit cards
Australia Post is seeking a Retail Customer Service Officer in Esperance, Australia, to enhance customer experiences and support local businesses. The role involves various customer service tasks, including cash handling and identity services, with a focus on teamwork and community engagement

Job Summary

  • As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.
  • You'll be performing customer sales and service transactions, managing high value transactions accurately, and conducting identity services transactions.
  • We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

Matching Summary

Match Score: 85

Australia Post is seeking a Retail Customer Service Officer in Esperance, Australia, to enhance customer experiences and support local businesses. The role involves various customer service tasks, including cash handling and identity services, with a focus on teamwork and community engagement.

Salary

Loaded casual rate $35.01 / hour increases to $37.42 / hour after 3 months; up to $3,640 district allowance; 12% Superannuation

Skills & Requirements

Must-have

  • Customer sales and service transactions
  • Managing high value transactions
  • Handling cash, cheques, credit cards
  • Assisting customers with mail lodgements
  • Lifting up to 16kgs of mail regularly
  • Standing for shift duration

Nice-to-have

  • Friendly and enthusiastic demeanor
  • Team environment collaboration
  • Customer-centric approach
  • Building rewarding customer relationships

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Casual Position
  • On Call after training

Work Rights

Not specified

Tailored Resume

Cover Letter