Case Manager

EML

Newcastle, Australia
Fully remote
Manage workers compensation claims
Deliver high level of service
Communicate accurate and clear information
Your focus will be delivering a high level of service while supporting injured workers in their recovery and return to work

Job Summary

  • Your focus will be delivering a high level of service while supporting injured workers in their recovery and return to work.
  • EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other.
  • We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

Matching Summary

Your focus will be delivering a high level of service while supporting injured workers in their recovery and return to work.

Skills & Requirements

Must-have

  • manage workers compensation claims
  • deliver high level of service
  • communicate accurate and clear information
  • conduct claim reviews
  • end to end outcomes for each claim

Nice-to-have

  • strong customer service focus
  • collaborative team environment
  • proactive and self motivated
  • creative problem solving
  • learning culture

Key Requirements

  • Previous experience in medical, hospitality, retail or corporate environments
  • Demonstrated commitment to delivering excellent customer service
  • Ability to multitask and adapt to changing priorities
  • Strong attention to detail and organisational skills

Work Rights

Not specified

Tailored Resume

Cover Letter