Customer Service Specialist – After Sales

TD SYNNEX Accessboard

Prague, Czech Republic
**
Email-based customer support
After-sales query management
Shipments and delivery issues
** TD SYNNEX is seeking a Customer Service Specialist for their After Sales team, based in Prague or Poland. The role focuses on managing after-sales queries in a hybrid work environment and is ideal for entry-level candidates looking to develop their careers in a structured and collaborative setting. **

Job Summary

  • The Customer Service Specialist (After Sales) supports customers across the Nordic region by managing after-sales queries related to shipments, returns, invoices, and credit notes.
  • This is a junior role, ideal for someone looking to develop within a structured, international environment, focused on delivering accurate, timely, and high-quality customer support via email.
  • TD SYNNEX offers a hybrid work model, continuous learning with a clear progression plan, comprehensive benefits, and opportunities for career growth and personal well-being.

Matching Summary

Match Score: 75

** TD SYNNEX is seeking a Customer Service Specialist for their After Sales team, based in Prague or Poland. The role focuses on managing after-sales queries in a hybrid work environment and is ideal for entry-level candidates looking to develop their careers in a structured and collaborative setting. **

Skills & Requirements

Must-have

  • Email-based customer support
  • After-sales query management
  • Shipments and delivery issues
  • Returns and reverse logistics
  • Invoice discrepancies
  • Credit notes and adjustments

Nice-to-have

  • Customer-focused mindset
  • Solution-oriented approach
  • Continuous learning
  • Team player
  • Positive attitude

Key Requirements

  • 1+ year experience in customer service
  • Experience in after-sales, order management, or logistics is a plus
  • Strong attention to detail
  • Excellent written communication skills
  • Strong organization and prioritization skills
  • Ability to work in a fast-paced environment
  • SAP R/3 (preferred)
  • Microsoft Excel and Word (basic to intermediate)

Work Rights

Not specified

Tailored Resume

Cover Letter