HP, Inc. is seeking a Field Technical Support professional in Tijuana to provide hands-on support for digital industrial press equipment. The ideal candidate will possess strong electromechanical troubleshooting skills and experience in field service engineering, ensuring customer satisfaction with HP's industrial printing solutions
Job Summary
This position is hardware-focused and involves hands-on support of digital industrial press equipment, including electromechanical troubleshooting, preventive maintenance, and on-site customer support.
The successful candidate will bring strong experience in electronics, mechanics, and field service engineering, and will work closely with customers to ensure timely resolution of equipment issues and successful press installations.
Build and maintain relationships with customer engineering and production teams, acting as a trusted technical advisor.
Matching Summary
Match Score: 85
HP, Inc. is seeking a Field Technical Support professional in Tijuana to provide hands-on support for digital industrial press equipment. The ideal candidate will possess strong electromechanical troubleshooting skills and experience in field service engineering, ensuring customer satisfaction with HP's industrial printing solutions.
Skills & Requirements
Must-have
Hardware and electronics troubleshooting
Electromechanical troubleshooting
On-site customer support
Industrial digital press equipment
Field service engineering
Nice-to-have
Trusted technical advisor
Proactive service
Customer satisfaction and retention
Key Requirements
Degree in Electronics Engineering, Electromechanics, Mechanical Engineering, or related field
4–7 years of hands-on experience in field service
Advanced English communication skills required
Comfortable working independently and traveling regularly