Director, End User Computing (r4575)

Shield AI

San Francisco, United States
On-site
Enterprise endpoint ecosystem management
Identity systems and platform engineering
Service desk and asset management leadership
The Director of End User Computing leads the global strategy, execution, and operational excellence of enterprise IT services across Service Desk, Asset Management, Platform Engineering, and Workplace Technology

Job Summary

  • The Director of End User Computing leads the global strategy, execution, and operational excellence of enterprise IT services across Service Desk, Asset Management, Platform Engineering, and Workplace Technology.
  • This role is responsible for delivering a secure, scalable, and high-performing end-user environment that enables business productivity and supports executive and enterprise stakeholders.
  • Success in this role equates to low friction, high productivity, and strong employee satisfaction with systems and tools used across the enterprise every day.

Matching Summary

The Director of End User Computing leads the global strategy, execution, and operational excellence of enterprise IT services across Service Desk, Asset Management, Platform Engineering, and Workplace Technology.

Skills & Requirements

Must-have

  • Enterprise endpoint ecosystem management
  • Identity systems and platform engineering
  • Service Desk and Asset Management leadership
  • Global IT service delivery frameworks
  • Workplace technology modernization

Nice-to-have

  • High-performing team building capability
  • Automation and continuous improvement initiatives
  • Executive stakeholder engagement experience
  • Secure scalable environment design

Key Requirements

  • Senior IT leader with deep expertise
  • Proven ability to build high-performing teams
  • Experience driving modernization and automation

Work Rights

Not specified

Tailored Resume

Cover Letter