Customer Service - Personal Banker

NatWest Group

Harrogate, United Kingdom
Base: £26,010 pro rata; benefits: natwest group be...
Outstanding customer service
Proactive customer conversations
General banking requests
You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals

Job Summary

  • You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals.
  • You’ll work with high levels of accuracy as you provide each customer with a seamless and positive experience.
  • You’ll benefit from a competitive salary starting of £26,010, pro rata for the hours you work, and a generous holiday entitlement of 33 days.

Matching Summary

You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals.

Salary

Base: £26,010 pro rata; Benefits: Natwest Group Benefits, 33 days holiday, retirement fund contribution

Skills & Requirements

Must-have

  • outstanding customer service
  • proactive customer conversations
  • general banking requests
  • understanding customer needs
  • strong communication skills
  • attention to detail

Nice-to-have

  • customer centric approach
  • thrive under pressure
  • interpersonal skills
  • work well as part of a team
  • develop new skills

Key Requirements

  • Foundation Certificate in Responsible Banking
  • No Skilled Worker visa sponsorship

Work Rights

Not specified

Tailored Resume

Cover Letter