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Shift4 is seeking an IT Technical Support Representative for their Center Valley, PA office. The role involves providing advanced technical support to employees, requiring expertise in various IT systems and a strong customer service focus.
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Job Summary
Shift4 is redefining commerce by simplifying complex payments ecosystems globally.
The role requires providing comprehensive technical support to ensure high productivity and minimal downtime for employees.
This is a critical onsite position based at the Center Valley, PA location requiring availability during business hours.
Matching Summary
Match Score: 75
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Shift4 is seeking an IT Technical Support Representative for their Center Valley, PA office. The role involves providing advanced technical support to employees, requiring expertise in various IT systems and a strong customer service focus.
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Skills & Requirements
Must-have
Active Directory management
Hardware and software troubleshooting
Windows and macOS support
Remote access tools usage
Video conferencing setup
Nice-to-have
Strong problem-solving abilities
Excellent communication skills
Customer service orientation
Proactive system monitoring
Knowledge of emerging technologies
Key Requirements
Minimum 2 years IT Analyst or Desktop Support experience
Experience with Windows, macOS, and mobile devices