It Technical Support Representative

Shift4

Center Valley, Pennsylvania, United States
**
Active directory management
Hardware and software troubleshooting
Windows and macos support
** Shift4 is seeking an IT Technical Support Representative for their Center Valley, PA office. The role involves providing advanced technical support to employees, requiring expertise in various IT systems and a strong customer service focus. **

Job Summary

  • Shift4 is redefining commerce by simplifying complex payments ecosystems globally.
  • The role requires providing comprehensive technical support to ensure high productivity and minimal downtime for employees.
  • This is a critical onsite position based at the Center Valley, PA location requiring availability during business hours.

Matching Summary

Match Score: 75

** Shift4 is seeking an IT Technical Support Representative for their Center Valley, PA office. The role involves providing advanced technical support to employees, requiring expertise in various IT systems and a strong customer service focus. **

Skills & Requirements

Must-have

  • Active Directory management
  • Hardware and software troubleshooting
  • Windows and macOS support
  • Remote access tools usage
  • Video conferencing setup

Nice-to-have

  • Strong problem-solving abilities
  • Excellent communication skills
  • Customer service orientation
  • Proactive system monitoring
  • Knowledge of emerging technologies

Key Requirements

  • Minimum 2 years IT Analyst or Desktop Support experience
  • Experience with Windows, macOS, and mobile devices
  • Commitment to 9:00 AM to 6:00 PM EST shift

Work Rights

Not specified

Tailored Resume

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