Bi-lingual Call Center Agent

SCR Medical Transportation LLC

Chicago, IL, United States
Base: $17.00 for training then $18.50 once trainin...
On-site
Fluent in english and spanish
Answer reservation calls within three rings
Provide trip status updates
Employer of choice! Voted best company to work for by US News & World Report for 2025-2026

Job Summary

  • Employer of choice! Voted best company to work for by US News & World Report for 2025-2026.
  • The Customer Service Representative will provide excellent customer service to inquiring parties, and direct inquires to the appropriate internal resources as they are received.
  • Meeting all assigned quotas, metrics, and providing excellent customer service are the most important aspects of this position.

Matching Summary

Employer of choice! Voted best company to work for by US News & World Report for 2025-2026.

Salary

Base: $17.00 for training then $18.50 once training is complete; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Fluent in English and Spanish
  • Answer reservation calls within three rings
  • Provide trip status updates
  • Handle Lost and Found calls
  • High quality customer service

Nice-to-have

  • Empathy for ADA certified individuals
  • Participate in re-training sessions

Key Requirements

  • One (1) year work experience
  • High School Diploma
  • Fluent in English and Spanish

Work Rights

Not specified

Tailored Resume

Cover Letter