Technical Specialist

EML

Melbourne, Australia
Not specified; annual compyny incentive scheme men...
Fully remote
Strong experience administering claims under src act
Expertise in dispute resolution, negotiation, and mediation
Proven ability to develop and conduct training programs
This role supports the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988

Job Summary

  • This role supports the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.
  • The position offers flexibility to work from home for up to 3 days per week once fully trained.
  • EML provides comprehensive benefits including a corporate wellbeing program, generous discounts, and up to 16 weeks paid parental leave.

Matching Summary

This role supports the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.

Salary

Not specified; Annual company incentive scheme mentioned; Salary reviews available

Skills & Requirements

Must-have

  • Strong experience administering claims under SRC Act
  • Expertise in dispute resolution, negotiation, and mediation
  • Proven ability to develop and conduct training programs
  • Experience coaching and mentoring Case Managers
  • Sound understanding of legislation, case law, and risk management

Nice-to-have

  • Motivated self-starter in a fast-paced environment
  • Excellent stakeholder management skills
  • Commitment to continuous improvement initiatives
  • Customer-centric approach to claim management

Key Requirements

  • Demonstrated ability in Workers Compensation setting
  • Strong written and verbal communication skills
  • Experience in capability to develop training initiatives

Work Rights

Not specified

Tailored Resume

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