Operations Analyst

Magnet Forensics

Waterloo, Ontario, Canada
On-site
Salesforce contract data maintenance
License fulfillment and invoicing
Product shipping to external customers
Magnet Forensics is seeking an Operations Analyst to join their team in Waterloo, Ontario. The role involves managing the end-of-sale cycle, including maintaining contract data, fulfilling licenses, and ensuring customer satisfaction

Job Summary

  • Magnet Forensics is a global leader in digital investigative software helping investigators fight crime and protect national security.
  • The Operations Analyst role ensures customers receive products timely and accurately by managing the end of sale cycle.
  • Employees are supported through learning and development within an incredible team focused on integrity and innovation.

Matching Summary

Match Score: 85

Magnet Forensics is seeking an Operations Analyst to join their team in Waterloo, Ontario. The role involves managing the end-of-sale cycle, including maintaining contract data, fulfilling licenses, and ensuring customer satisfaction.

Skills & Requirements

Must-have

  • Salesforce contract data maintenance
  • License fulfillment and invoicing
  • Product shipping to external customers
  • Contractual compliance monitoring

Nice-to-have

  • Detail-oriented mindset
  • Continual improvement focus
  • Customer delight approach
  • Team collaboration skills

Key Requirements

  • Experience with Salesforce data management
  • Ability to handle invoicing and licensing
  • Knowledge of product shipping logistics

Work Rights

Not specified

Tailored Resume

Cover Letter