Fairmont Mayakoba is a luxury resort located in Riviera Maya, Mexico, offering a unique blend of modern luxury and ecotourism in a tropical setting
Job Summary
Fairmont Mayakoba is a luxury resort located in Riviera Maya, Mexico, offering a unique blend of modern luxury and ecotourism in a tropical setting.
The role involves taking precise food and beverage orders from guests, coordinating with kitchen and delivery teams, and maintaining excellent customer service standards reflecting the Fairmont brand promise.
Employees enjoy exclusive benefits including complimentary upgrades, extended stays, preferential rates at Fairmont & Raffles hotels worldwide, and special discounts on food, beverages, and wellness.
Matching Summary
Fairmont Mayakoba is a luxury resort located in Riviera Maya, Mexico, offering a unique blend of modern luxury and ecotourism in a tropical setting.
Skills & Requirements
Must-have
Respond promptly to room service calls
Accurate order entry in point of sale system
Effective communication with kitchen staff
Customer service orientation
Basic math skills for payment processing
Knowledge of food and beverage items
Adherence to food safety and hygiene standards
Nice-to-have
Experience in room service or hospitality
Familiarity with hotel operations
Flexibility to work various shifts
Professional appearance and grooming
Ability to work in fast-paced environment
Fluent verbal communication in English
Inclusive and respectful team environment
Key Requirements
High school diploma or equivalent
Previous experience in room service or hospitality preferred
Strong English verbal communication skills
Ability to work flexible shifts including weekends and holidays