Front Office Specialist

EyeCare Partners

Randleman, NC, United States
On-site
First point of contact for patients
Exceptional customer service skills
Professional attitude and greeting
EyeCare Partners is seeking a Front Office Specialist for their Randleman, NC location. The role focuses on providing exceptional customer service as the first point of contact for patients, ensuring a smooth check-in and check-out experience

Job Summary

  • The role serves as the first point of contact, setting the tone for a world-class Total Patient Experience.
  • Employees are responsible for performing administrative responsibilities to ensure a smooth check-in and check-out process for patients.
  • The position requires displaying a professional attitude by promptly greeting patients with a smile and thanking them upon departure.

Matching Summary

Match Score: 85

EyeCare Partners is seeking a Front Office Specialist for their Randleman, NC location. The role focuses on providing exceptional customer service as the first point of contact for patients, ensuring a smooth check-in and check-out experience.

Skills & Requirements

Must-have

  • First point of contact for patients
  • Exceptional customer service skills
  • Professional attitude and greeting
  • Phone answering and internal communication
  • Patient check-in and check-out procedures

Nice-to-have

  • Ability to travel between locations
  • Urgency in managing schedules
  • Building strong patient relationships
  • World class total patient experience mindset

Key Requirements

  • Not specified in posting

Work Rights

Not specified

Tailored Resume

Cover Letter